At Umaboy, we strive to ensure your complete satisfaction with every purchase. We understand that sometimes a product may not meet your expectations or arrive with a manufacturing defect. That’s why we offer a simple, transparent, and customer-friendly return and exchange policy to make your shopping experience hassle-free.
Return Eligibility
We accept returns and exchanges for:
- Defective products
To qualify, the item must be
- Returned within 15 days from the date of delivery
- Accompanied by the original invoice or proof of purchase
To qualify, the item must be
- Returned within 15 days from the date of delivery
- Accompanied by the original invoice or proof of purchase
Exchange Policy
Exchanges are subject to product availability.
How to Return or Exchange
All returns and exchanges can be made in-store at any of our authorized Umaboy locations across India.
Steps:
Refund Policy
- No restocking fee is charged on any return or exchange.
- Refunds will be processed within 60 business days from the return approval date.
- Refunds will be credited to the original payment method or as store credit, as per customer preference.
Important Notes
- Products damaged due to misuse, improper installation, or unauthorized repair are not eligible for return or exchange.
- Returns without an invoice will not be accepted.
- For bulk orders or B2B transactions, a separate return clause may apply as per the invoice terms.
Need Help?
For any questions related to returns or exchanges, please feel free to contact our customer support team at 📞 +91-XXXXXXXXXX or 📧 support@umaboy.com.